Introduction to Spruce for our patients
Welcome to Spruce! The Spruce Care Messenger app is an all-in-one communication platform for doctors and patients. When you download the Spruce app, you can conveniently exchange messages with your provider and have the comfort of knowing your communication is secure, encrypted, and HIPAA-compliant.
Spruce gives you more than just messaging. You can send and receive photos, videos, and PDF attachments as well. And if your provider uses telemedicine, you may do video calls or health questionnaires on Spruce. Everything you receive from your provider is stored inside the Spruce app, and when you receive a new message, you'll get a notification on your phone from Spruce.
Accepting your doctor's invitation
To start using Spruce, you must have an invitation link from your doctor. This special link tells Spruce which practice you'll communicate with once you're on the app. Typically your doctor will send the invitation link via a text message or by email. Here are the steps to accept your doctor's invitation and set up your Spruce account.